Privacy Policy
This Privacy Policy describes how your personal information
is collected, used, and shared when you visit or make a purchase from
dot-com-product.myshopify.com (the “Site”).
Personal
information we collect
When you visit the Site, we automatically collect certain
information about your device, including information about your web browser, IP
address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the
individual web pages or products that you view, what websites or search terms
referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information”.
How We Use the Information We Collect
We may
use your Personal Information, Demographic Information or Usage Information for
various purposes, including, but not limited to, the following:
•Improving
the effectiveness of our Site, marketing endeavors and service offerings;
•Site registration;
•Providing
customer service;
•Notifying
you of product recalls or providing other information concerning products you
have purchased;
•Sending
you direct mail offerings;
•Sending
you email communications such as electronic newsletters about our products,
services and Promotions;
•Sending
you email about orders you have made;
•Enabling
you to participate in the Site’s features such as surveys
and Promotions;
•Identifying
your product and service preferences and informing you of new or additional
products, services and Promotions that may be of interest to you;
•Providing
mobile marketing messages and service messages;
•Cart
Abandonment Messages – once information is captured for a specific item, if you
do not purchase that item within 24 hours we will send a reminder text letting
you know it’s still available at our store with a direct hyperlink (SMS
messages are sent within 48 hours of non-purchase with only 1 reminder)
•To
analyze preferences, trends and statistics.
How we Determine An Abandon Cart:
Currently
we use an Opt-in form 2 step. When the consumer enters in their information in
the first step of the form they are ‘tagged’ in our system as a lead. We then
wait a period of time (I.e. 20 minutes) to see if they purchase through our
website. We track purchases by tags as well. When a consumer purchases a
product they are tagged as purchased. Our system waits 20 mins to see if a
purchase tag is added to the consumer – if not – we add the consumer to abandon
cart sequence.
We
collect Device Information using the following technologies:
– “Cookies” are data files that
are placed on your device or computer and often include an anonymous unique
identifier. For more information about cookies, and how to disable cookies,
visit http://www.allaboutcookies.org.
– “Log
files” track
actions occurring on the Site, and collect data including your IP address,
browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used
to record information about how you browse the Site.
Additionally
when you make a purchase or attempt to make a purchase through the Site, we
collect certain information from you, including your name, billing address,
shipping address, payment information (including credit card numbers , email
address, and phone number. We refer to this information as “Order
Information”.
Text Marketing and notifications: By subscribing to text
notifications you agree to receive recurring automated marketing messages at
the phone number provided. Consent is not a condition of purchase. Reply STOP
to unsubscribe. HELP for help. Msg & Data rates may apply. More info view
Privacy Policy and ToS.
When we
talk about “Personal Information” in
this Privacy Policy, we are talking both about Device Information and Order
Information.
How do
we use your personal information?
We use
the Order Information that we collect generally to fulfill any orders placed
through the Site (including processing your payment information, arranging for
shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
–
Communicate with you;
–
Screen our orders for potential risk or fraud; and
– When
in line with the preferences you have shared with us, provide you with
information or advertising relating to our products or services.
We use
the Device Information that we collect to help us screen for potential risk and
fraud (in particular, your IP address), and more generally to improve and
optimize our Site (for example, by generating analytics about how our customers
browse and interact with the Site, and to assess the success of our marketing
and advertising campaigns).
Sharing
you personal Information
We
share your Personal Information with third parties to help us use your Personal
Information, as described above. For example, we use Shopify to power our
online store–you can read more about how Shopify uses your Personal
Information here: https://www.shopify.com/legal/privacy. We also use Google
Analytics to help us understand how our customers use the Site — you can read
more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally,
we may also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request
for information we receive, or to otherwise protect our rights.
Behavioral
advertising
As
described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to
you. For more information about how targeted advertising works, you can visit
the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can
opt out of targeted advertising by using the links below:
–
Facebook: https://www.facebook.com/settings/?tab=ads
–
Google: https://www.google.com/settings/ads/anonymous
– Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally,
you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at:
http://optout.aboutads.info/.
Do not
track
Please
note that we do not alter our Site’s data collection and use
practices when we see a Do Not Track signal from your browser.
Your
rights
If you are
a European resident, you have the right to access personal information we hold
about you and to ask that your personal information be corrected, updated, or
deleted. If you would like to exercise this right, please contact us through
the contact information below.
Additionally,
if you are a European resident we note that we are processing your information
in order to fulfill contracts we might have with you (for example if you make
an order through the Site), or otherwise to pursue our legitimate business
interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to Canada and the United States.
Data retention
When
you place an order through the Site, we will maintain your Order Information
for our records unless and until you ask us to delete this information.
Changes
We may
update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
Minors
The
Site is not intended for individuals under the age of 18 .
Contact
us
For
more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e‑mail at support@amgnaturals.com
or by mail using the details provided below:
AMG Naturals
Privacy
Compliance
Kyndra L. Anderson
4862 E Baseline Road, Suite 108
Mesa, AZ 85206